- Thus, if the Microsoft Outlook 2016 for Mac keeps asking for Office 365 password, then try the below mentioned manual solution sequentially. It is a genuine solution to repair Mac Outlook losing password issue in a secure way.
- As a result, Outlook 2016 for Mac keeps asking for password of Office 365 account. Outlook experiences password loop when Multi-Factor authentication is enabled for Office 365 I recently had a major issue where a client was seeing constant password prompts when multi-factor authentication (MFA) was enabled for access to Office 365 through AD FS.
Oct 10, 2018 Outlook 2016 for Mac keeps asking for password for my 365 accounts. Enter the domain of your email address. (for example, the domain of [email protected] is test01.com ). And restart your outlook. If the issue persists, I contact the expert via the build-in support channel in Outlook for Mac which focus on Outlook for Mac issues for further.
If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.
Why is Mail asking for your password?
Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.
Your email provider may reject your password for several reasons, including:
- You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
- Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
- Your email provider deactivated or suspended your account. Contact your email provider for help.
Check your password in Internet Accounts preferences
Depending on the type of email account you're using, you might be able to correct the password as follows:
- Quit Mail. If it doesn't quit, you can force it to quit.
- Choose Apple menu > System Preferences, then click Internet Accounts.
- Select your mail account in the sidebar.
- If you see a password field for your account, delete the password and type the correct password.
- Close System Preferences, then open Mail and try using your account again.
If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.
Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Because the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app.
Remove your account, then add it back
If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.
Learn more
- If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. The password that you use with iCloud Mail is your Apple ID password. Learn what to do if you forgot your Apple ID password or want to change your Apple ID password.
- If you forgot or want to change the email password for a different email service, contact the email provider or request a password reset from their website.
Alphy Thomas | Modified: 2020-05-07T13:15:10+00:00 | How to|
Are you looking for a solution to fix Outlook 2016 for Mac keeps asking for password error? Then no look further! This article will explain a very effective method to resolve this issue. Keep reading this post till the end.
Most of the times, when Mac Outlook 2011 users enter the credentials while making a connection with Office 365. It will stop the authentication process and keeps asking for the password again and again. This problem occurs in Mac Outlook because of corruption in the Keychain Access program. Basically, it is a default application in Mac and used to save the information of email account login. So, whenever the problem arises in Keychain Access, Outlook 2016 for Mac Keeps asking for password office 365. Therefore, in this write-up, we are going to provide a relevant solution that will repair this issue easily.
Also Read:How to Troubleshoot Out For Mac Not Downloading Attachments?
Outlook 2016 For Mac Keeps Asking For Password – Real User Scenario
“Help! I am working in a reputed firm where we are using Mac system. Recently, some of our organization system attacked by the virus. The issue was easily resolved by formatting the Mac system. But, after the fix, when the employees connected to Exchange using Outlook 2016 Mac, it will repeatedly ask for the password. Also, I checked the profile configuration, they are all fine. Thus, I really do not understand, is this problem occurs due to a bug. If any of my technical friends know the exact reason and solution for this error, then please tell me. Any help would be appreciated!”
Also Read:How to Troubleshoot Mac Outlook not Syncing With Exchange Server?
Now, let us know about the correct reason behind this glitch.
Why Does Mac Outlook 2016 Keep Asking For Password: Know the Reason
As all, we know that the Mac operating system is the best machine in terms of security and reliability among the globe. Adding to it, it provides an inbuilt password management program known as Keychain Access. Its function is to save all the password of Mac-based program like Mac Outlook password on the machine. However, due to unexpected reasons, Keychain Access can be easily damaged or corrupted and it will disturb the entire normal workflow. Similarly, in Mac Outlook, lots of duplicate tokens will appear in Keychain due to corruption. Unfortunately, it will lead to a complex situation, and confused with the authentic credentials. As a result, Keychain Access forgets the password for the multiple accounts and keeps asking for it. That is why Outlook 2016 / 2011 for Mac prompt for authentication while connecting with Office 365 profile.
Extra Tips: – Here in this blog you get a secure solution for Outlook 2016 for Mac Keeps Asking for Password error. But, your IMAP Outlook is working fine. Then Convert OST to PST format easily in a hassle-free way.
Steps to Fix Outlook 2011 For Mac Keeps Asking Password of Office 365 Account
If the Keychain Access program is corrupted, then whenever the Outlook user is trying to connect with O365 on Mac platform, the password problem arises. As a result, Outlook 2016 for Mac keeps asking for password of Office 365 account. To troubleshoot this problem, users can follow the below instructions:
Office 365 Account Keeps Asking For Password
- First of all, if Outlook is open then close it.
- To initiate the process, start the Keychain Access with the help of following steps:
- Go to Finder application in macOS. Now, Using the Go menu, choose the Utility option.
- Then, double-click on Keychain Access. You have to write the ‘Keychain Access’ in the Spotlight Search bar.
- After that, to open the Keychain Access, double-click on it.
- In Keychain Access, the next step is to type Exchange and enter in the search field.
- Under the search results, select the data items to preview Account and then click on Delete. You have to repeat this step until all the old items related to Exchange deleted.
- After that, you have to type adal in the search bar.
- Now, choose all items that come under the type of MicrosoftOffice15_2_Data: ADAL:. Then, press the Delete button.
- Once the above-steps executed successfully, then type office in the search field.
- Choose the items that are named as Microsoft Office Identities Cache 2 & Microsoft Office Identities Settings 2. Afterward, hit the Delete button.
- Once all the above-steps performed accurately, then exit from Keychain Access.
In Summation
It is evident from the above that Keychain Access is an important part of the Mac operating system. It keeps all the password in macOS. However, due to the creation of multiple tokens of the same kind in Keychain, Microsoft Outlook 2016 for Mac keep asking for password. Therefore, in this post, we have provided a method that fixes this glitch without any hassle. One can only need to follow the entire above-mentioned method sequentially.
Office 365 Not Asking For Password
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